Changes in Oracle Linux Support Products

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31.03.2025

Oracle has announced changes in Oracle Linux Support products that took effect on March 17, 2025. The updates include the introduction of new SKUs for Oracle Linux subscriptions, adjustments in pricing, and optimization of Oracle Linux Premier support editions. All this will help provide customers with more flexible and efficient service options.

The changes will especially affect users who use KVM virtualization, as Oracle allocates support levels depending on the number of virtual machines per CPU pair. This approach will allow companies to more accurately plan costs and receive the required level of service according to their needs.

Also, while introducing updated SKUs for new orders, Oracle is retaining the ability to extend existing contracts using the old SKUs. This will give customers time to adapt to the new environment while maintaining continuity of support and cost planning.

Updated Oracle Linux Support Products:

Oracle Linux Basic Support;
Oracle Linux Premier Support (for customers using KVM with a maximum of 2 VMs per CPU pair);
Oracle Linux Premier Support Plus (for customers using KVM with more than 2 VMs per CPU pair);
New orders must be created using the updated Oracle Linux Support SKUs listed below.

Renewals of existing Oracle Linux support agreements will be done through existing SKUs, which will remain active, but only for renewals of existing contracts. Below are the SKUs with the corresponding description changes:

B95815 Oracle Linux Basic Support → Oracle Linux Basic Support – Legacy Renewal Only
B95819 Oracle Linux Premier Support → Oracle Linux Premier Support – Legacy Renewal Only
B95822 Oracle Linux Basic Support – Legacy Renewal Only – Oracle 1-Click Ordering
B95821 Oracle Linux Premier Support – Legacy Renewal Only – Oracle 1-Click Ordering

If there are any changes during your support renewal, such as an increase in the number of customers, service level adjustments, or contractual parties, you will need to use the new Oracle Linux Support products.

Part Number	Description
B111071	Oracle Linux Basic Support
B111075	Oracle Linux Premier Support
B111079	Oracle Linux Premier Plus Support
B111081	Oracle Linux Basic Support – Oracle 1-Click Ordering
B111082	Oracle Linux Premier Support – Oracle 1-Click Ordering
B111083	Oracle Linux Premier Plus Support – Oracle 1-Click Ordering